Zotter Schokolade GmbH

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About Us
VARIETY AND CREATIVITY • 500 FLAVOURS Josef Zotter has re-invented chocolate: Hand-scooped Chocolates are basically giant bonbons. Featuring wonderful flavour combinations and distinctive, artistic sleeve designs, Hand-scooped Chocolates have become iconic. They’re filled chocolate miracles consisting of several layers, brushed onto long lanes – one on top of the other – by hand. Zotter’s flavour combinations are classic like »Marzipan and Almonds« and »Amarena cherry« and eccentric like »Cola & Popcorn« and »Hemp Bonbon«, but all of them offer a unique flavour experience. Hand-scooped Chocolates are available in more than 100 flavours, all invented by Josef and his daughter Julia Zotter. From the very beginning, our good friend, artist Andreas H. Gratze has created many individual sleeve designs, which turn each chocolate into a unique work of art as well as the perfect gift. We produce a total of around 500 different flavours: our range includes the iconic Hand-scooped Chocolates, pure single origin chocolates, drinking chocolates, pralines, couvertures and handmade organic bonbons. At our Mixing Bar, customers may create their own individual chocolates from various ingredients, shapes and fillings by picking their favourite flavours. All our chocolates are organic, fair and bean-to- bar. CHOCOLATE – BEAN-TO-BAR We make everything in-house, from the first step to the last, thus making us one of the very few bean-to-bar producers in Europe. The roasting, milling and conching is done in small batches, adjusted to the individual cacao bean so we can demonstrate the exciting world of cacao. We often travel to our cacao growing regions in order to find the most sublime and rare cacao varieties. Not unlike wine, each cacao variety has its own very distinct flavour, shaped by the terroir of its growing region. Sometimes that flavor is nutty, sometimes it has more of a flowery bouquet like the Ecuadorian beans or more citrus notes like the beans from Madagascar. All our chocolates contain only the best raw materials. We use fine flavour cacao bean varieties as opposed to ordinary bulk cocoa, we exclusively use cocoa butter instead of palm oil, raw cane sugar, milk from alpine farms and genuine Bourbon vanilla, the second most expensive spice in the world after saffron. The Austrian location employs around 200 people who produce fresh chocolate every day and also take care of all the other things our workshop requires.100% ORGANIC & FAIR TRADE Our entire business is Fair Trade verified. We are a member of WFTO – the World Fair Trade Organization, which is the umbrella organization for global fair trade. The WFTO monitors business compliance with the 10 principles of fair trade like, among others, transparency, respect for the environment, the payment of fair prices and no use of child labour. We buy our cacao directly from the growers and are happy to pay well above the global market rates for a high-quality product. A big factor in producing that exceptional quality is personal contact and collaboration. Julia Zotter has visited our Maya cacao farmers in Belize and Guatemala this summer. Afterwards she has been in Peru, where a lot of our cacao suppliers live. We mainly buy our cacao in Latin America, the cradle of cacao. We get our fine flavour cacao from various different countries like Peru, Bolivia, Nicaragua, Panama, Ecuador, Guatemala, Brazil, Belize, the Dominican Republic, Madagascar, Togo, Ghana, Tanzania and Uganda. Each chocolate contains a piece of history – from Belize’s Maya cacao to cacao from Panama and Peru, cultivated by indigenous tribes in the middle of the rain forest, who use it to safeguard their traditional way of life, to cacao from Nicaragua, transported by sailboat: for the first time in 20 years, a sail cargo ship landed at Hamburg port, carrying our cacao. It was transported entirely emission-free and completely sustainably by the Brigantes and Timbercoast crews. Fair traded organic cacao beans from small farms, grown in a mixed crop agriculture, produce a better flavour but also ensure the preservation of local cultures – of humans and plants. ONE OF THE MOST SUSTAINABLE COMPANIES IN AUSTRIA We only use organic and fair traded raw materials because those are simply better for us humans and our environment. We also run our business with 100% clean energy, we produce our own power with a photovoltaic generator and we have a fleet of electric vehicles. Our organic farm covers 80 hectares, from which we get many ingredients for the free, organic lunch for our 200 employees. We have created a number of development aid projects like »Cocoa not Cocaine« in South America, planted trees in rainforests and we are the proud recipients of the European Business Award for Sustainability in Austria. Our chocolate factory counts among the most sustainable businesses in Austria and we have also gained an EMAS certificate: external environmental experts assessed our production life cycle and our environmental goals and found them exemplary. ZOTTER’S EXPERIENCE WORLD • THE CHOCOLATE THEATRE & THE EDIBLE ZOO Our Chocolate Theatre offers an exciting tasting tour. Visitors can experience first-hand how chocolate is made! At our transparent factory, you can see every step of the production process. Everything, from bean to bar, is produced in-house. With many tasting stations like the bonbon roller coaster, a chocolate-serving robot, our dental clinic with sugarfree chocolates, a praline fountain, the smallest drinking chocolate-serving cable car in the world. And of course the highlight our Hand-scooped Chocolate amuse-bouches, going round and round at our Running Chocolate station. At our organic adventure farm »Edible Zoo«, our focus is on showing how food is made, where the ingredients come from and what an ecologically sound farm should look like. The answers to these questions can be found at our Edible Zoo, where we keep old indigenous breeds and grow regional fruit and vegetable varieties. At our Öko-Essbar restaurant, we serve organic food and drinks, made with ingredients from our own gardens and pastures.

Mission Statement

What we stand for Quality, innovation, fairness and sustainability are at the forefront of our actions. They are not just promises, but values, which we enact in our daily work and which we are proud do show as well. We do not make a difference between the working conditions of our employees and those of our suppliers. We take responsibility for everyone involved. While doing this we put high value on quality which is remunerated under fair conditions. Fair compensation is a standard in our own company – be it for men or women, but also our suppliers from near or far are paid fairly. Our focus is on quality instead of the cheapest price. Also food safety and hygiene standards start at the origin of our organic raw materials and are enacted all the way to the delivery to our customers. As a family‐run business we offer our employees a high degree of individual responsibilty to become an integral part of our company and help to actively contribute to our philosophy and mission. Family and job can be well balanced due to a flexible work hour scheme and free child care during holidays, which allow adjustment to individual life plans. We also offer an age‐appropriate working environment for those who are in transition to their well‐deserved retirement. In the countries of origin of our raw materials we rely on 100% organic certification, all ingredients sourced from the global south stem from fair trade conditions and long term contracts with our suppliers are just as imporant to us as high quality standards, supply assurance and ecological aspects of transport. For example we are already using the option of climate‐friendly transport by sail ship. Here at the production site in Styria we rely on alternative energy sources and in the last years we have actively invested in solar power panels, a heat supply station which uses wood chips that are partly sourced from our own forest cultures, as well as heat exchange pumps, to use the inherent warmth of our machines, and an irrigation system for our agriculture which uses rain water. Fossil fuels are only rarely used in limited areas and the necessary electric power is sourced from green engery. A large part of our car park has already been changed to electric vehicles. It is not only our goal to uphold standards or mandatory obligations. We strive to achieve a maximum of resource‐saving usage of raw‐materials, energy and work efficiency, far beyond the legal guidelines and will invest more into innovative concepts to continually improve and reach 100% energy self‐sufficiency. This will guarantee our competitiveness for future challenges. As a family‐run business we think towards the future, because the maximization of humanity is surely our greatest profit!
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WFTO Membership & Associate Types

  • Fair Trade Organisations (FTO)

    All trading members of WFTO. This includes all organisations that have more than half of their income and/or more than €100,000 in income from trade.

  • Fair Trade Support Organisations (FTSO)

    An organisation whose primary mission is to support Fair Trade and/or provide services to organisations that are or want to become Fair Trade Organisations.

  • Fair Trade Networks (FTN)

    An organisation which is an association of organisations committed to Fair Trade.

  • Individual Associates (IA)

    Individual Associates are supporters of the Fair Trade movement with limited rights. The WFTO Guarantee System does not apply to them.

  • Associate Organisations (AO)

    Associate Organisations align with WFTO’s values but after their application. They do not undergo monitoring and also have limited rights.

WFTO Guarantee System Monitoring Statuses

  • Candidates

    Candidates have been conditionally approved for membership but have not completed their first monitoring cycle under the WFTO Guarantee System. They have limited rights within WFTO. They may not use the WFTO Member Mark and Product Label or claim that they are monitored by WFTO.

  • Guaranteed Members

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    Organisations that have no or little income from trade go through a reduced version of the WFTO Guarantee System that does not include criteria related to trade. These organisations may use the WFTO Member Mark but cannot use the Product Label for any products they may be trading to support their mission. This status only applies to Fair Trade Networks (FTN) and Support Organisations (FTSO).

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WFTO welcomes applications from established Fair Trade Organisations as well as organisations that support Fair Trade. Individuals in their capacity as researchers, writers, consultants and specialists in their field who can contribute solid skills, knowledge and expertise to WFTO and members are also welcome.

Add Your Heading Text Initial requirements for organisations:

  • Compliance with the WFTO 10 Principles of Fair Trade. Please have a look at the WFTO Fair Trade Standard for more specific information on compliance with these principles.

  • All applicant organisations must already be duly registered (as a legal entity) and active for at least one year.

Who can apply?

  • Fair Trade Organisations (FTO)

    All companies, partnerships, co-partnerships and other legal bodies – as determined by the legal provisions of the country of the member concerned – that are directly engaged in Fair Trade. They may be producers or northern or southern based trading FTOs for whom Fair Trade is the main activity. To qualify for FTO membership, income from sales (turnover) must account for 50% or more of the total income. Applications for FTO membership cannot be accepted from organisations with no prior sales history.

  • Fair Trade Networks (FTN)

    Legal entities whose primary function is to serve as national or international associations of Fair Trade producers and/or Fair Trade Organisations.

  • Fair Trade Support Organisations (FTSO)

    Fair Trade Organisations where trading is not the main activity (proportion of trade is less than 50% of total income). These organisations are engaged in Fair Trade indirectly, through activities that promote and support Fair Trade. These activities can include business counselling, finance, advocacy or networking.

  • Associate Organisations

    This is a special category for national or international organisations that are interested in supporting and promoting Fair Trade, including donor organisations. Organisations that do not meet the one-year legal existence requirement also fit in this group.

  • Individual Associates

    Individual researchers, writers, consultants and specialists in their field that can support WFTO. WFTO expects its individual associates to be active Fair Trade supporters whose experience and expertise in their own particular field can be of practical benefit to WFTO's members. To apply, please submit a curriculum vitae.

    While FTO, FTN and FTSO are entitled to full WFTO membership, organizational and individual associates have only limited rights.

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The WFTO Product Label is more than just a Fair Trade symbol. It signifies not only that the practices across the supply chain are checked against the WFTO Fair Trade Standard, but it also represents support to the battle against poverty and inequality. Products carrying the WFTO Label are made and traded by Guaranteed Fair Trade Organisations dedicated to the sustainable Fair Trade economy. Every purchase of products with the WFTO Label supports small producers and their communities.

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